Brief checkout slowdown
ResolvedJune 18, 2026
Increased checkout latency for ~12 minutes during peak traffic. Resolved by scaling payment processor connections. No orders were lost.
All systems operational
Last checked August 6, 2026 at 11:00 PM ET
Marketplace browsing
90-day uptime 99.99%Operational
Checkout & payments
90-day uptime 99.98%Operational
Ticket delivery
90-day uptime 99.97%Operational
Account & sign-in
90-day uptime 99.99%Operational
Email notifications
90-day uptime 99.95%Operational
Customer support
90-day uptime 100%Operational
Recent incidents
Email delivery delay
ResolvedMay 04, 2026
Order confirmation emails were delayed up to 9 minutes due to upstream provider queue. All emails were delivered.
Experiencing an issue not listed here? Email akiva@itchtix.com or call (732) 547-2477.